Privacy Policy
Effective Date: August 17, 2026
Welcome to Cosmic by Swati. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, or when you participate in activities on the website (such as making a purchase).
- Personal Information: Name, billing address, shipping address, email address, and phone number.
- Payment Information: We collect data necessary to process your payment if you make purchases. Please note that all payment data is securely handled and stored by our third-party payment processors (e.g., Razorpay, Stripe, or UPI gateways), and we do not store your credit card or bank account details on our servers.
- Automatically Collected Information: When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior using cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect or receive for the following business purposes :
- To Fulfill and Manage Your Orders: We use your information to process payments, arrange for shipping, and provide you with invoices and order confirmations.
- To Communicate With You: To send you updates regarding your order, respond to your inquiries, and offer customer support.
- To Send Marketing and Promotional Communications: With your consent, we may use your personal information to send you updates about new collections, sales, and special offers. You can opt-out of these communications at any time.
- To Improve Our Website: To analyze site usage and improve our digital storefront and customer experience.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal identification information to others. We may share your information only in the following situations :
- Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as courier and shipping partners (to deliver your outfits), payment processors, and email service providers.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- Business Transfers: If Cosmic by Swati is involved in a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of our website.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential.
6. Your Data Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you.
- Request that we correct any inaccurate or incomplete data.
- Request the deletion of your personal data, subject to certain legal obligations (such as tax and accounting record-keeping requirements).
To exercise any of these rights, please contact us using the details provided below.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact our support team:
- Email: care@cosmicbyswati.com
- Phone/WhatsApp: +91 8287748729
- Business Address: D2/204, Jeewan Park, Near Pankha Road, New Delhi 110059