Terms and Conditions
Last Updated: August 17, 2026
Welcome to Cosmic by Swati (accessible via https://cosmicbyswati.com/). These Terms and Conditions govern your use of our website, services, and the purchase of our products.
By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of our services.
1. General Conditions & Eligibility
- By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
- We reserve the right to refuse service to anyone for any reason at any time.
- You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, designs, photography, or content on the website without express written permission from us.
2. Products, Handcrafting & Bespoke Garments
- Handcrafted Nature: Many of our garments feature intricate hand embroidery, artisanal dyeing, and delicate fabric work. Minor variations in weave, texture, embroidery alignment, or color shade from the photographs displayed on the website are natural characteristics of handcrafted ethnic wear and are not considered defects.
- Color Accuracy: We make every effort to display the colors of our products accurately. However, we cannot guarantee that your monitor or screen’s display of any color will be 100% accurate.
- Custom & Bespoke Orders: For bespoke or custom-stitched outfits, measurements must be provided accurately by the customer. We are not liable for fitting discrepancies resulting from incorrect measurements submitted by the customer.
3. Pricing & Modifications
- Prices for our products are subject to change without prior notice.
- We reserve the right at any time to modify or discontinue any product or service without notice.
- All prices listed on the website are in Indian Rupees (INR) unless a multi-currency switcher is explicitly selected. Applicable taxes and shipping charges will be calculated and displayed at checkout.
4. Orders & Payment Terms
- Order Acceptance: We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in pricing or product descriptions, or suspected fraudulent activity.
- Payment Gateways: All transactions are processed through encrypted, secure third-party payment gateways. We accept major credit/debit cards, net banking, UPI, and digital wallets.
- Billing Information: You agree to provide current, complete, and accurate purchase and account information for all orders placed on our store.
5. Shipping & Delivery
- Delivery timelines provided on the website are estimates. While we strive to dispatch ready-to-wear pieces swiftly and adhere to custom stitching timelines, delays caused by logistics partners, customs clearance, or unforeseen circumstances are beyond our direct control.
- For bespoke orders, production timelines will be communicated prior to or immediately following order confirmation.
6. Returns & Refunds
All returns, cancellations, and refunds are governed strictly by our separate Refund and Returns Policy. By completing a purchase, you acknowledge and agree to those terms.
7. Intellectual Property
All content on this website—including but not limited to clothing designs, illustrations, brand logos, graphics, text, product photography, and layouts—is the exclusive intellectual property of Cosmic by Swati and is protected under applicable copyright, trademark, and intellectual property laws.
8. Prohibited Uses
You are prohibited from using the site or its content:
- For any unlawful purpose or to solicit others to perform unlawful acts.
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
- To transmit any malware, viruses, or destructive code.
- To collect or track the personal information of others without authorization.
- To interfere with or circumvent the security features of the website.
9. Limitation of Liability
In no event shall Cosmic by Swati, our directors, employees, affiliates, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind resulting from the use of our site, services, or products purchased through the site.
10. Indemnification
You agree to indemnify, defend, and hold harmless Cosmic by Swati and its team from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms and Conditions or your violation of any law or the rights of a third party.
11. Governing Law & Jurisdiction
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.
12. Changes to Terms
You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website.
13. Contact Information
For any questions regarding these Terms and Conditions, please contact us:
- Brand Name: Cosmic by Swati
- Email: care@cosmicbyswati.com
- Phone/WhatsApp: +91 8287748729
- Business Address: D2/204, Jeewan Park, Near Pankha Road, New Delhi 110059